|
Laser Turntable Warranty Program
Prolong the Life of your LT!
AUDIOTURNTABLE Ltd. highly recommends each Laser Turntable be returned to the factory after 5 years of operation for maintenance and repair.
Even though the
laser diodes have a life expectancy of greater than 10,000 hours (more than 20 times the life of the average diamond phono needle), and the
turntable drive belt's life is better than 7 years, it is wise to keep your machine in top operating condition. The factory will also lubricate
any moving parts, clean the optics, and recalibrate the system for "like new" performance. |
Those who purchase the Laser Turntable are AUDIOTURNTABLE Ltd. customers for life. We are eager to
meet the demands of our customers, and feel it necessary to provide the highest quality
maintenance and repair services. The hand-made components that make up the Laser
Turntable require the greatest care, and AUDIOTURNTABLE Ltd. believes that hands-on repair by the
maker of the turntable is the best way to insure the longevity of the device. AUDIOTURNTABLE Ltd. is so
confident of the reliability and durability of the Laser Turntable that we make the
following promise to you, the customer:
The details of the program are as follows:
During the first year of ownership
If your LT needs repairs, return it to AUDIOTURNTABLE Ltd. via UPS. As soon as AUDIOTURNTABLE Ltd. completes the repairs, we will ship the unit back to you via UPS. This is FREE for you during
the first year.
After the one year warranty expires...
After the first year, you will be required to pay the shipping cost to Japan (approximately $400 from the US), as well as the repair costs (approx. $200-300).
The shipping cost back to your location is to be paid by ATL. Please note all repairs on the LT are done at the factory in Japan!
Annual Service Contract
The Annual Service Contract is designed to give our customers peace of mind. The Contract covers all repair costs, as well as shipping expenses
to and from Japan. Laser Turntable owners who agree to the contract will not need to pay any additional expenses if the need for repairs does arise.
1) With the Annual Service Contract:
| Region |
Initial Year of Ownership |
PER YEAR*
Years 2-5 |
PER YEAR*
Years 6-10 |
PER YEAR*
Years 10+ |
| North America |
FREE |
US$700 |
US$800 |
US$1000 |
The shipping cost to and from Japan is FREE
The repair cost at ELP is FREE
*- half of the amount will be credited to the following year if you do not exercise your rights
Note: the Service Contract does not cover LTs which are damaged in "abnormal" situations.
2) Without the Annual Service Contract:
In the first year after your purchase, repairs are free, and AUDIOTURNTABLE Ltd. pays all of these costs,
including shipping. After the first year, you must pay the airfreight cost to Japan
(approximately $500 from the US to Japan via UPS) and the AUDIOTURNTABLE Ltd. repair cost (around $300). AUDIOTURNTABLE Ltd. covers the costs of shipping the unit back to your home.
Please Note:
• Payments may be made by cash or credit card
• With a Service Contract, you have no concerns about added expenses should repairs become necessary after normal use (this contract may
not cover expenses due to owner misuse or abuse).
• An Overhaul Cost (approximately $500, plus airfreight cost) is charged separately. An overhaul may be required every 5-7 years.
-AUDIOTURNTABLE Ltd.
|
